Terms of service
Last updated: 19 May 2026
1. What Clyro is
Clyro is operated by SulleX for Establishing Logistics Parks S.A.E. (an Egyptian joint stock company). Clyro provides a directory of verified Egyptian produce exporters and a curated Clyro Selected SKU layer. Clyro is not a marketplace, escrow provider, payment processor, seller, or buyer.
2. The verification standard
We verify exporters against a 7-pillar standard (legal, trade references, volume, operations, certifications, reputation, compliance). Verification is based on evidence available at the time of verification. We do not guarantee product quality, payment, shipment execution, or regulatory outcomes.
3. Buyer due diligence
Buyers must conduct their own due diligence before contracting with any exporter listed on Clyro. Past performance is not a guarantee of future performance.
4. Exporter responsibilities
Exporters are solely responsible for the accuracy of their product claims, capacity claims, and certifications. Clyro may suspend or remove profiles if complaints or inaccuracies arise.
5. Money flow (Directory)
For the Directory layer, no money flows through Clyro. Buyers contact exporters directly and transact off-platform.
6. Clyro Selected — broker role
For Clyro Selected SKUs, Clyro acts as a transparent broker. The named anchor supplier is the seller of record. The buyer pays the supplier directly. Clyro receives a brokerage fee from the supplier — never from the buyer. By submitting a Clyro Selected quote request, you may be asked to sign a 12-month non-circumvention agreement before we route your request to the anchor supplier.
7. No transaction guarantees
Clyro does not hold funds, issue letters of credit, settle disputes between buyers and exporters, or guarantee shipment performance. Disputes are between the parties to the commercial agreement.
8. Privacy
See our Privacy Policy.
9. Governing law
These terms are governed by the laws of the Arab Republic of Egypt. Disputes that cannot be resolved between the parties may be referred to DIFC courts (Dubai International Financial Centre) by mutual written agreement.
10. Contact
Questions about these terms: legal@clyro.trade